Information submitted

Enquiry information may include name, company, email address, country, product interest, drawings, photographs, and project details. Submit only information that you are authorized to share.

• Contact and company details
• Product, machine, and application information
• Drawings, photographs, and supporting files

How information is used

Submitted information is used to understand the requested product or project, ask technical questions, prepare a quotation, and maintain a record of the enquiry. Access should be limited to people involved in the enquiry workflow.

• Review the requested scope and identify missing technical inputs
• Prepare product or project correspondence
• Maintain a business record of the enquiry and its supporting files

Retention and security

Retention should follow the site owner’s business and legal requirements. The website administrator is responsible for access controls, updates, backups, form security, and secure email delivery.

• Limit administrator access and keep software updated.
• Use secure backups and tested restoration procedures.
• Review form storage and email delivery settings after deployment.

Contact

Questions about an enquiry or this notice can be sent to [email protected].

• Identify the enquiry or project in the message.
• State whether a correction, deletion, or access request is being made.
• Do not include confidential files unless they are necessary for the request.